Terms & Conditions

Welcome to Sohru! These Terms & Conditions govern your use of the Sohru Marketplace. By accessing or using our platform, you agree to comply with these terms. Let’s delve into the details.

Information

Sohru is an e-commerce platform that offers competitive prices on electronics products. We cater to international online buyers and connect small businesses worldwide, facilitating transactions between independent sellers and global consumers.

Your Sohru Account

To utilize Sohru, you must create an account and maintain accurate and secure account information. You are responsible for all activities associated with your account.

Buying and Selling

Buyers:

• Purchase products from sellers on Sohru.
• Enjoy the Buyer Protection Money Back Guarantee:
  • If goods/services aren’t received within the Buyer Protection Period, you can initiate dispute procedures.
  • Sohru investigates factors like damaged goods, non-arrival, and more.

Sellers:

• List products for sale, manage orders and provide accurate information.
• Comply with Sohru Seller Guidelines.

Privacy and Data

We collect and process personal information as described in our Privacy Policy. Protect your account credentials and report any unauthorized access.

Intellectual Property

Respect intellectual property rights. Do not infringe on copyrights, trademarks, or patents. Sellers must ensure their listings comply with IP laws.

Consequences of Non-Compliance

Violating IP laws can lead to legal action, fines, and removal from the marketplace. Buyers may also lose trust if they receive counterfeit or infringing products.

Patent Awareness

If selling patented products, sellers must have the necessary licenses or permissions. Avoid selling counterfeit or unauthorized patented items.

Trade Secrets and Confidential Information

Sellers should not disclose trade secrets or confidential information belonging to others. Respect non-disclosure agreements and protect sensitive data.

Disputes and Resolution

If issues arise, contact Sohru customer support. Disputes related to transactions will be resolved according to our policies.

Liability and Indemnification

Sohru is not liable for user actions or content. Users indemnify Sohru against any claims arising from their use of the platform.

Termination

Sohru reserves the right to terminate accounts violating these terms. Users can close their accounts at any time.

Changes to Terms

Sohru may update these terms. Check for notifications. Continued use implies acceptance of any changes.

Copyright Considerations

Sellers must respect copyright laws. This means not reproducing copyrighted material (such as images, text, or music) without permission. Original content created by the seller (e.g., handmade crafts) should not violate others’ copyrights.

Contact Us

For any questions or concerns, reach out to our Support Team at support@sohru.com.